Terms & Conditions
Our terms and conditions are designed to establish a secure and equitable environment for both you, our valued customer, and our business. By creating transparency, ensuring quality, and offering flexible options, we aim to instil a sense of confidence and ease in your decision to rent a trailer with us. We encourage you to read through these terms to fully understand your rights and obligations while utilising our services.
Trailer Terms
A refundable deposit is mandatory, with the amount varying based on the trailer’s size and the rental distance. Before obtaining possession of the trailer, customers must thoroughly review and sign our comprehensive rental contract, which contains the full terms and conditions. Renters assume full responsibility for any damages to the trailer, as well as for any fines incurred during its use. Failure to return all items originally supplied with the trailer will result in forfeiture of the deposit, along with potential additional charges for the replacement of the items.
Additional Equipment Rental
We also provide optional equipment, such as winches and tie-down straps, available for rental at separate fees and deposit requirements.
Requirements for Trailer Rental
- Valid Driver’s License
- Specified, fully refundable deposit upon the safe return of the trailer
- Accepted Payment Methods: Electronic Funds Transfer (EFT), Credit/Debit Card, or Cash. Please note that we do not accept cheques.
Additional Services and Fees
For your convenience, all our trailers come equipped with roadside assistance, minimising any potential roadside disruptions. Comprehensive insurance is also provided for all trailers. In the event of an accident that leads to a valid insurance claim, a R5000 excess fee is payable by the hirer. Otherwise, the renter will be liable for the trailer’s full replacement cost, as well as any loss of income incurred during the replacement period.
Maintenance and Safety
Safety is a priority for us. Our trailers undergo rigorous maintenance, focusing on essential components like axles, wheel bearings, brakes, and coupling devices. Regular inspections and maintenance of the body and frame not only ensure a visually appealing presentation but also guarantee safe and reliable performance, offering you peace of mind for your journey.